Licensed Private Investigators · New South Wales

Answers built on
twenty years inside the job.

Integrity Investigation Agency is run by a former NSW Police investigator, now working for you. Discreet surveillance, reliable process serving, and investigation work carried out to the same standard once demanded on the force.

Email the Agency

Discreet

Your privacy is the first priority on every case.

Thorough

We leave no stone unturned, on record and off.

Reliable

Accurate, dependable, trusted by NSW clients.

Professional

Experienced, ethical, and results driven.

What We Specialise In

Specialising in the work that matters most, backed by two decades of experience.

Every investigator at Integrity is licensed under NSW law, qualified and experienced across the full range of private investigation work.

Specialty FILE 01 — SURVEILLANCE

Surveillance

Covert observation, photographic and video evidence, and comprehensive reporting — built to hold up wherever it needs to be shown.

Specialty FILE 02 — PROCESS SERVING

Process Serving

Standard, priority, same-day and urgent service across NSW, with affidavits prepared and court filing handled where required.

FILE 03 — INVESTIGATIONS

General Investigations

Infidelity matters, missing persons, background checks, asset and witness location, employment verification.

From the Founder

Twenty years reading people and evidence for NSW Police.

Integrity Investigation Agency was founded on a simple idea: the discipline learned over two decades in policing doesn't disappear when the badge does. It gets put to work for people who need clear answers and can't get them anywhere else.

Every case is handled personally, discreetly, and within the law — because evidence gathered the wrong way is evidence that helps no one.

Signing an affidavit of service
Case evidence board with connected photographs and notes
How A Case Comes Together

Every file is built the same disciplined way.

Evidence is logged as it's gathered, cross-referenced against the brief, and organised into a single file — so what lands in your hands is a clear, ordered account, not a stack of loose notes.

It's the same method used on the job for 20 years, just working for you instead of the state.

Licensed & Insured

  • Private Investigator Licence S00022113
  • Commercial Agents Licence CAL000012510
  • 20 years' NSW Police experience
  • Servicing all of New South Wales
Case File — About the Agency
Confidential Background
Private investigator portrait
Our Story

From the force to the field, on your behalf.

Integrity Investigation Agency was founded by a licensed NSW investigator with 20 years of experience in NSW Police, built specifically for people and businesses who need the truth handled properly — surveillance done correctly, documents served on time, and evidence that stands up wherever it's needed.

That background means we know how evidence is actually used once it leaves our hands — in family law, in employment disputes, in court. So we build every file to that standard from the first hour of the job.

We hold both a Private Investigator Licence and a Commercial Agents Licence, and operate across New South Wales.

Background

Two decades before the agency existed.

20 Years

NSW Police

Two decades of frontline policing experience — investigation, evidence handling, and procedure — form the foundation of how this agency operates.

Licensed

Private Investigator & Commercial Agent

Fully licensed under NSW law: Private Investigator Licence S00022113 and Commercial Agents Licence CAL000012510.

Today

Integrity Investigation Agency

Specialising in surveillance, process serving, and the full range of private investigation work — infidelity matters, missing persons, background checks, and general investigations.

Why Clients Choose Us

What that experience means for you.

  • Licensed NSW private investigator and commercial agent
  • Court-ready evidence and professional written reports
  • Discreet and confidential handling of every matter
  • NSW-wide service, including rural and regional areas by quote
  • Ethical, results-driven approach shaped by two decades in policing
Case File — Surveillance Services
Specialty · Active
Specialty 01

Covert surveillance, done to a policing standard.

Surveillance is one of the core disciplines this agency is built around. Every observation is logged, timed, photographed and — where appropriate — filmed, then delivered as a clear written report you can actually use.

Bookings run from a standard single-investigator job to extended multi-day operations with a second investigator where the case calls for it.

Surveillance camera equipment
Every Booking Includes

No hidden extras in the evidence pack.

  • Photographic and video evidence
  • Time-stamped activity log
  • Comprehensive written investigation report
  • USB copy of all evidence collected
  • No extra charge for standard reporting
Also Covered Under Surveillance

Infidelity & adultery investigations.

A free 30-minute initial consultation, followed by surveillance billed at our standard hourly rate, with the same evidence package included.

Case File — Process Serving
Specialty · Active
Process serving on the road at night
Specialty 02

Documents served on time, every time.

Another core discipline this agency is built around. From standard service within 25km to urgent four-hour turnarounds, documents are served correctly and an affidavit of service is prepared as standard.

Evening, weekend and public holiday service is available, along with stake-out service where a recipient is proving hard to reach.

Service Tiers

Choose the turnaround your matter needs.

TIER — STANDARD

Standard Service

Within 25km of the CBD. The default option for matters without a tight deadline.

TIER — PRIORITY

Priority Service

Served within 24 hours, for documents that need to move quickly.

TIER — URGENT

Same-Day & Urgent

Same-day service, or urgent service within 4 hours where possible.

Also Available

Document & specialised services.

  • Affidavit of service, included as standard
  • Court filing and document collection
  • Skip trace prior to service
  • Service at correctional centres, hospitals and companies
  • Service on vessels, mine sites and restricted locations, by quote
Case File — General Investigations
Full Scope
Full Scope Of Services

Qualified and experienced across every area of investigation.

The same 20 years of investigative experience covers the full range below, alongside our surveillance and process serving work.

FILE — MISSING PERSONS

Missing Person Investigations

Research and intelligence gathering, field enquiries, and database searches to help locate someone.

FILE — BACKGROUND

Background Enquiries

Due diligence checks for personal, business or pre-employment purposes.

FILE — ASSET LOCATION

Asset & Witness Location

Locating assets or witnesses relevant to a legal or financial matter.

FILE — EMPLOYMENT

Employment Verification

Confirming employment history and details on behalf of a client.

FILE — STATEMENTS

Statements & Interviews

Formal statement taking and interviews conducted to an evidentiary standard.

FILE — INFIDELITY

Infidelity & Adultery Matters

Free initial consultation, then surveillance-based investigation with a full evidence package.

Missing Persons & Witness Location

Finding one person starts with knowing where to look.

Field enquiries, intelligence gathering and database searches are used together to build a picture of where someone is likely to be — then to confirm it in person.

People crossing a busy street
Investigator running database and background checks
Background & Database Checks

Fast, accurate checks across the records that matter.

Background enquiries, employment verification and asset location draw on licensed database access and two decades of knowing where to look first.

A Note on Scope

Quotations are available for specialised or complex investigations that fall outside the standard fee schedule. Get in touch and we'll scope the work before anything begins.

Case File — Fee Schedule
Standard Rates
Professional Services & Fee Schedule

Standard professional fees, in full.

Integrity Investigation Agency provides investigative and process serving services throughout New South Wales. Quotations are available for specialised investigations beyond the standard schedule below.

Surveillance Services
Standard Surveillance (1 investigator)$130 / hr
Minimum booking (4 hours)$520
Extended Surveillance (8+ hours)$120 / hr
Second Investigator, if required+$95 / hr
Weekend & Public Holiday Loading+20%
Urgent Same-Day Booking$150
Travel (first 50km included)$1.10 / km

Every booking includes photographic & video evidence, a comprehensive report, and a USB copy — no extra charge.

Infidelity / Adultery Investigations
Initial Consultation (30 min)Free
Investigation$130 / hr

Evidence package (time log, photographs, video, written report, USB copy) included in the surveillance fee.

Missing Person Investigations
Research & Intelligence$130 / hr
Field Enquiries$130 / hr
Database SearchesAt cost
Travel (after first 50km)$1.10 / km
General Investigation Work
Statements & Interviews$130 / hr
Background EnquiriesFrom $350
Asset LocationFrom $450
Witness LocationFrom $350
Employment VerificationFrom $300
Process Serving — Standard
Standard Service (within 25km)$110
Priority Service (within 24 hrs)$165
Same-Day Service$220
Urgent Service (within 4 hrs, where possible)$275
Process Serving — Additional
Evening Service (after 6pm)+$40
Weekend Service+$60
Public Holiday Service+$100
Additional Attempt$65 / attempt
Stake-Out Service$130 / hr
Rural NSW TravelQuote on request
Document Services
Affidavit of ServiceIncluded
Affidavit Required Urgently$35
Court FilingFrom $65 + fees
Document CollectionFrom $50
Skip Trace Prior to ServiceFrom $150
Specialised Service Locations
Company Service$130
Service at Correctional Centre$165
Service at Hospital$165
Vessel / Mine Site / Restricted LocationQuote

Disbursements & Payment Terms

  • Database searches, tolls, parking, interstate travel, accommodation, airfares and court filing fees charged at cost
  • Minimum surveillance booking: 4 hours
  • 50% deposit required for surveillance bookings
  • Process serving payable prior to attendance, unless otherwise agreed
  • Commercial accounts: 14-day terms for approved clients
  • GST added where applicable

Quotations are available for specialised investigations. Get in touch and we'll confirm scope and cost before work begins.

Get In Touch

Get the answers. Make informed decisions.

The most direct way to reach the agency is by email. Outline what you need and we'll come back to you with next steps and, where relevant, a fixed quote.

Phone 0434 353 293
Service Area New South Wales, wide
PI Licence S00022113
Commercial Agents Licence CAL000012510
ABN 70 616 739 836