Licensed Private Investigators · New South Wales

Answers built on
twenty years inside the job.

Integrity Investigation Agency is run by a licensed private investigator with 20 years of investigative experience. Discreet surveillance, reliable process serving, and investigation work carried out with genuine care and professionalism.

Email the Agency
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Discreet

Your privacy is the first priority on every case.

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Thorough

We leave no stone unturned, on record and off.

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Reliable

Accurate, dependable, trusted by NSW clients.

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Professional

Experienced, ethical, and results driven.

What We Specialise In

Specialising in the work that matters most, backed by two decades of experience.

Every investigator at Integrity is licensed under NSW law. Surveillance and process serving are where we concentrate, alongside broader investigation work.

Specialty

Surveillance

Covert observation, photographic and video evidence, and comprehensive reporting — built to hold up wherever it needs to be shown.

Specialty

Process Serving

Standard, priority, same-day and urgent service across NSW, with affidavits prepared and court filing handled where required.

General Investigation

Statements and interviews, background enquiries, and asset or witness location, investigative groundwork carried out to an evidentiary standard.

Adultery Investigation

A free initial consultation, followed by discreet surveillance and a full evidence package, for matters involving infidelity.

From the Founder

Twenty years reading people and evidence for NSW Police.

Integrity Investigation Agency was founded on a simple idea: the discipline learned over two decades in policing doesn't disappear when the badge does. It gets put to work for people who need clear answers and can't get them anywhere else.

Every case is handled personally, discreetly, and within the law — because evidence gathered the wrong way is evidence that helps no one.

Signing an affidavit of service
Case evidence board with connected photographs and notes
How A Case Comes Together

Every file is built the same disciplined way.

Evidence is logged as it's gathered, cross-referenced against the brief, and organised into a single file — so what lands in your hands is a clear, ordered account, not a stack of loose notes.

It's the same method used on the job for 20 years, just working for you instead of the state.

Licensed & Insured

  • Private Investigator Licence S00022113
  • Commercial Agents Licence CAL000012510
  • 20 years' NSW Police experience
  • Servicing all of New South Wales
Case File — About the Agency
Confidential Background
Private investigator portrait
Our Story

From the force to the field, on your behalf.

Integrity Investigation Agency was founded by a licensed NSW investigator with 20 years of experience in NSW Police, built specifically for people and businesses who need the truth handled properly — surveillance done correctly, documents served on time, and evidence that stands up wherever it's needed.

That background means we know how evidence is actually used once it leaves our hands — in family law, in employment disputes, in court. So we build every file to that standard from the first hour of the job.

We hold both a Private Investigator Licence and a Commercial Agents Licence, and operate across New South Wales.

Background

Two decades before the agency existed.

20 Years

NSW Police

Two decades of frontline policing experience — investigation, evidence handling, and procedure — form the foundation of how this agency operates.

Licensed

Private Investigator & Commercial Agent

Fully licensed under NSW law: Private Investigator Licence S00022113 and Commercial Agents Licence CAL000012510.

Today

Integrity Investigation Agency

Specialising in surveillance and process serving, backed by two decades of investigative experience.

Why Clients Choose Us

What that experience means for you.

  • ✓Licensed NSW private investigator and commercial agent
  • ✓Court-ready evidence and professional written reports
  • ✓Discreet and confidential handling of every matter
  • ✓NSW-wide service, including rural and regional areas by quote
  • ✓Ethical, results-driven approach shaped by two decades in policing
Case File — Surveillance Services
Specialty · Active
Specialty 01

Covert surveillance, done to a policing standard.

Surveillance is one of the core disciplines this agency is built around. Every observation is logged, timed, photographed and — where appropriate — filmed, then delivered as a clear written report you can actually use.

Bookings run from a standard single-investigator job to extended multi-day operations with a second investigator where the case calls for it.

Surveillance camera equipment
Every Booking Includes

No hidden extras in the evidence pack.

  • ✓Photographic and video evidence
  • ✓Time-stamped activity log
  • ✓Comprehensive written investigation report
  • ✓USB copy of all evidence collected
  • ✓No extra charge for standard reporting
Booking Options

Standard, extended, or urgent, on short notice.

A standard four-hour minimum booking suits most cases. Extended surveillance and urgent same-day bookings are available where the situation calls for it.

Case File — Process Serving
Specialty · Active
Process serving on the road at night
Specialty 02

Documents served on time, every time.

Another core discipline this agency is built around. From standard service within 25km to urgent four-hour turnarounds, documents are served correctly and an affidavit of service is prepared as standard.

Evening, weekend and public holiday service is available, along with stake-out service where a recipient is proving hard to reach.

Service Tiers

Choose the turnaround your matter needs.

Standard Service

Within 25km of the CBD. The default option for matters without a tight deadline.

Priority Service

Served within 24 hours, for documents that need to move quickly.

Same-Day & Urgent

Same-day service, or urgent service within 4 hours where possible.

Also Available

Document & specialised services.

  • ✓Affidavit of service, included as standard
  • ✓Court filing and document collection
  • ✓Skip trace prior to service
  • ✓Standard service includes 2 attempts and 20 pages of printing
Case File — Fee Schedule
Standard Rates
Professional Services & Fee Schedule

Standard professional fees, in full.

Integrity Investigation Agency provides process serving and surveillance services throughout New South Wales. Quotations are available for specialised requests beyond the standard schedule below.

Process Serving — Standard
Standard Service (within 25km)$150
Priority Service (within 24 hrs)$165
Same-Day Service$220
Urgent Service (within 4 hrs)$275
Travel (first 25km included)$1.10 / km

Standard Service includes 2 attempts and 20 pages of printing.

Process Serving — Additional
Evening Service (after 6pm)+$40
Weekend Service+$60
Public Holiday Service+$100
Additional Attempt$65
Stake-Out Service$130 / hr
Rural NSW TravelQuote
Travel (first 25km included)$1.10 / km
Printing Fees
First 15 pagesFree
Additional pages (Black & White)$0.30 / page
Additional pages (Colour)$0.80 / page
Surveillance Services
Standard Surveillance (1 investigator)$90 / hr
Minimum booking (4 hours)$360
Extended Surveillance (8+ hours)$80 / hr
Weekend & Public Holiday Loading+20%
Urgent Same-Day Booking$150
Travel (first 25km included)$1.10 / km

Includes photographic & video evidence, written report and USB copy.

Infidelity / Adultery Investigations
Initial Consultation (30 min)Free
Investigation$90 / hr
Travel (first 25km included)$1.10 / km

Evidence package included in the surveillance fee.

Document Services
Affidavit of ServiceIncluded
Affidavit Required Urgently$35
Court FilingFrom $65
Document CollectionFrom $50
Skip Trace Prior to ServiceFrom $150
Travel (first 25km included)$1.10 / km
General Investigation Work
Statements & Interviews$90 / hr
Background EnquiriesFrom $350
Asset LocationFrom $450
Witness LocationFrom $350
Employment VerificationFrom $300
Travel (first 25km included)$1.10 / km

Disbursements & Payment Terms

  • Database searches, tolls, parking and court filing fees charged at cost
  • Process serving payable prior to attendance, unless agreed
  • Minimum surveillance booking: 4 hours
  • Commercial accounts: 14-day terms for approved clients
  • 50% deposit required for surveillance bookings
  • GST added where applicable

Quotations are available for specialised requests. Get in touch and we'll confirm scope and cost before work begins.

Get In Touch

Get the answers. Make informed decisions.

The most direct way to reach the agency is by email. Outline what you need and we'll come back to you with next steps and, where relevant, a fixed quote.

Phone 0434 353 293
Service Area New South Wales, wide
PI Licence S00022113
Commercial Agents Licence CAL000012510
ABN 70 616 739 836